Overall

This online store is owned and operated by a Singapore-registered company, and all products and services are provided in accordance with the legal framework and service standards of the Singapore.

Before placing an order, please ensure that the products or services you intend to purchase are permitted and appropriate under the laws, religious beliefs, and cultural or family norms of your location.

Please also confirm that the customs authority in your region allows the importation of the goods. Any losses, delays, or confiscations resulting from customs refusal or import restrictions shall be solely borne by the customer. The company and this website shall not be held responsible for such issues.

All purchases made through this store should be voluntary and at your sole discretion. Our products and services are offered with the intention of supporting your needs to the best of our ability; however, any described features or benefits are for informational purposes only and are not guaranteed.

By proceeding with your purchase, you acknowledge that you have read, understood, and accepted the above terms.

Wellness & Medical Disclaimer The crystal meanings and properties shared on our site come from collected research and community experiences. They are not medical advice and are not a replacement for professional diagnosis or treatment. Because individuals respond differently to crystals, Stars Awaken cannot guarantee any specific results.

Natural Characteristics Crystals and stones are formed by nature, so minor pits, growth lines, hairline formation cracks, or inclusions of other minerals on or within a piece are normal.

Measurements All dimensions are taken by eye and may differ slightly from the actual measurements.

Colour & Display We do our best to photograph items in conditions that reflect their true colours. Even so, colours can vary under different lighting, and we cannot guarantee that your computer or mobile display will render colours with complete accuracy.

Videos Videos are provided to show the stone’s shape and notable patterns/features. Although we try to keep colours as close to the real item as possible, automatic camera adjustments may cause variations. For the most accurate colour reference, please refer to the photos.

Shipping & Delivery Stars Awaken is not responsible for products lost in transit or for any courier/postal issues after dispatch. Buyers should contact the relevant postal or delivery service to resolve such matters. We recommend choosing tracked options such as Ninja Van pack, Speedpost, or POPStation.

Final Sale Policy Once a transaction is completed, the item is considered sold. Stars Awaken does not offer exchanges or refunds on sold products.